This document provides a step by step guide to configuring and deploying Ptiney Bowes' TrackMyMail® solution, using AutoMail®.

•TrackMyMail® is a solution sold by Pitney Bowes which allows a mailer to track every piece of mail shipped
•With TrackMyMail® configured, a file will be uploaded to a Pitney Bowes FTP server which will provide a mailer the ability to search and view all mail that has been delivered to the post office.
•Before starting the implementation the mailer should contact their Pitney Bowes representative responsible for the sale of TrackMyMail®. Pitney Bowes will provide all user / login information needed as well as FTP site credentials in order to successfully upload your TrackMyMail® file.

 

Basic Items Needed:

1.User ID and Password for customer
2.User ID and Password for FTP site. (ftp.trackmymail.com)
3.Mailer ID for the mailer. (Pitney Bowes will assign this number)
4.Email address of mailer contact, who will be responsible for tracking mailpieces, or one designated to receive the confirmations of delivery.
5.Intelligent Mail® barcode range numbers. (numbers assigned to each mailpiece for tracking. Numbers cannot be used more than once. Pitney Bowes will assign this range of numbers).

 

minusSTEP 1:
•In AutoMail®, click Mailer Info in the Batch Menu.
•Enter the client’s ‘Mailer ID’
•Select ‘Enable Track My Mail’.

tmm_config1
minusSTEP 2:

Click Setup below 'Enable Track My Mail' checkbox. You will see a ‘Track My Mail Precision Track Setup’ window.

tmm_config2
minusSTEP 3:
•Enter specified information in appropriate fields. Press ‘Ok’.
•AutoMail® will upload the TMM information to the FTP Server Address ftp.trackmymail.com.
•Confirmation Email and Notification Email provide the e-mail address where "verification of receipt" or "notification of denial" are sent to the mailer.

tmm_config3
minusSTEP4:
•Select Tools from the top / pulldown menu, then select Add IMB Ranges for TrackMyMail. tmm_menu
•Enter the 'USPSMailerID’, 'StartSeqNo’, and ‘EndSeqNo’.

tmm_ranges

•Click ‘Ok’.
•Click the ‘Save Profile’ button in the Quick Access Toolbar.
minusFINAL STEP:

TrackMyMail® is configured.The mailer will simply select the Profile desired and process as normal.

After processing the following must be performed.

•Select ‘Batch’ from the top menu and choose ‘Upload Track My Mail File’.
•You will then see a ‘Confirm Upload’ window. Select ‘Yes’.

If using any additional AutoMail® Profile(s), and those in need tracking with TrackMyMail®, the above procedures should be performed for each respective Profile.

 

minusCONTACT PITNEY BOWES:

Once the file is uploaded to the TrackMyMail® ftp site, the mailer contact will receive a confirmation email indicating the file was successfully received or if failed for any reason. If the mailer receives e-mail indication that the file failed, Pitney Bowes should be contacted, using contacts below.

TrackMyMail® Customer Service: tmmcustomerservice@pb.com

Judy Kalus, Sr Business Analyst: judy.kalus@pb.com O: 615-873-4266

 

For any questions regarding the AutoMail® configuration of TrackMyMail® please contact AutoMail Technical Services