AutoMail, LLC provides the following support structures.


AutoMail® PRO customers receive 24 / 7 / 365 support.

AutoMail® 855 customers receive support services from 8:00am CST - 5:00pm CST, Monday - Friday. Additional support services for 855 clients can be contracted with AutoMail Technical Services as need arises.


USPS documentation, specific to "Electronic Documentation (eDoc) & Full-Service", is available via..


RIBBS National Customer Support Center for "Electronic Documentation (eDoc) & Full-Service"


Test Process for Full Service Complex Mail.XML Mailings



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You can reach our support team via e-mail at or via phone by calling 1.800.898.2540. Select option 2, then option 1 when prompted.


AutoMail, LLC

3401 One Place

Jonesboro, AR 72404