Think of a 'Batch' as a mailing. That's what it is. Each mailing you process within AutoMail® is a result of a created Batch. There are 2 ways to create a 'New Batch'. (1)When the application is initially launched you'll be presented with the option to 'Create a New Batch'. (2)If the application is already open, and an existing Batch is open, then the 'New Batch' button in the quick access toolbar may be used.