Requirements

MANIFEST MAILING QUALITY CONTROL REQUIREMENTS:

1.Based on the sampling size chart listed below and the requirements stated in Publication 401, Guide to the Manifest Mailing System, Chapter 10, customer will sample one mailing per week, or "each" mailing if averaging less than one manifest mailing per week, to determine the information on the manifest to be accurate. Randomly selected packages / groups will be selected for sampling.

2.If any manifest mailing being sampled exceeds the +/- 1.5% accuracy level, all subsequent mailings will be sampled until at least three (five recommended) consecutive mailings are within the +/- 1.5% tolerance, and then we will return to the reduced frequency. Customer will describe the corrective actions taken on the sampling report and keep on file for one year.

3.Customer will maintain the documentation of these samplings as stated in Article 3 of this agreement.

 

SAMPLE SIZE CHART

Pieces in Mailing

Sample Size (Number of Pieces)

1 ... 11,999

100 (Must include entire Package / Group)

12,000 ... 24,999

250

25,000+

500

 

4.Customer will maintain all scales, associated with the production of the manifest, to the manufacturer's specifications, test monthly for accuracy, and have the scales certified at least once per year.

 

 

see Quality Control procedures for manifest mailing